Customer care
Questions, Service & Warranty Requests
Already a customer? Have a question, a concern, or something that needs attention on a job we did? Send the form below and a real person will get back to you within one business day. For anything urgent, call 402.730.3077.
How can we help?
Photos help. When we reach out, we’ll ask for pictures of what you’re seeing. Consent to receive text messages is not a condition of service. See our Privacy Policy and Terms & Conditions.
What happens next
- We confirm we got your request within one business day.
- We review your job file and, if needed, set a time to come look.
- We explain what we found and what the next step is, in writing.
Warranty requests
Most of our work carries two kinds of coverage: our workmanship warranty on the installation, and the manufacturer’s warranty on the materials. Tell us what you’re seeing and we’ll check which applies and help with any manufacturer paperwork.
Active leak?
Call 402.730.3077 instead of waiting on the form. Move valuables away from the area and catch the water if you can do it safely.
Hours: Monday–Friday 9am–5pm
Address: 1524 Pioneers Blvd, Lincoln, NE 68502